Terms and Conditions
Communication with Karina
Direct, guaranteed contact with Karina is through her fortnightly zoom calls in the Nourishing Kids Membership or though paid consultation.
Questions / Admin support relating to the Nourishing Kids Membership:
Please email customer service ([email protected]) and a response will be sent within 24 hours, during business hours.
Our customer service team cannot provide nutrition advice. They can guide you to certain parts of the program to help you or offer simple advice that is already inside the program and comes from Karina’s knowledge. For more personal advice regarding your child’s health or nutrition, please book an individual consultation with Karina. For any medical advice, please seek help from a medical professional.
Expectation surrounding results and testimonials:
- The content provided by Karina in her programs and membership and the material used in the eBooks are carefully designed to assist mums in transforming the way they feed their family – however it is extremely important to understand that every family is different and results will vary from family to family.
- Karina is not responsible for how your child eats, the amount they eat or what happens to your family when you follow her advice, due to the extremely large varying factors that influence a child’s nutrition and health.
- We use testimonials from other mums and families to showcase the results gained by that particular mum or child. These personal results may not reflect the results that you may achieve. All results will vary and your personal experience cannot be comparable to that of a testimonial of another individual
If you are wanting more personalised help:
If you would like more direct help from Karina, please either join the Nourish with Karina Community membership for fortnightly access via zoom or book an online consultation via the programs and support page of the website. (link here)
Returns Policy
The monthly membership can be cancelled at any time.
The annual membership can be cancelled within the first month and only the first month will be charged, with the remained refunded.
Important health disclaimer and your responsibility as a user:
Before engaging in any new nutrition approach, if there are medical concerns for yourself or your child, you should seek guidance from your primary healthcare provider to consider the suitability of the plan as our services are not designed to replace, substitute, or contradict such advice.
You / your child should always remain in the care of your primary health care provider, particularly if there are current health or medical concerns. Karina and her employees are not liable for injuries or damage occasioned to any person as a result of reading or following the information contained in the programs (feeding babies or 3 week feeding kids reset) or Nourish with Karina community membership. This is inclusive to physical, emotional or mental wellbeing of you and your family.
Do not use our site or any of our content (website, podcasts, ebooks) as a replacement for medical care. The user agrees that they shall not have, make or bring an action, suit, claim, demand or proceedings against Karina Savage, Nourish with Karina for damages, compensation, losses, costs, expenses, orders or any other legal or equitable remedy should any such material be found to be incorrect, inaccurate, erroneous, defective, deceptive or misleading, whether caused by negligence of Nourish with Karina or any other cause whatsoever.
Nutritional Information
The nutritional information inside the Nourishing Kids membership is based on Karina’s 23 years of experience as a Clinical Paediatric Dietitian together with her 12 year experience as a mother feeding children. However, before relying on any nutritional information provided by Karina or her program, you must carefully consider the relevance, suitability and accuracy for your individual family purposes and/or health particularities. The advice provided is general in nature and will not cater for everyone.
General Terms of Use for Payments and Charges
- In using the purchase services to purchase the product through the website, you will agree to the payment of “the purchase price” as listed on the website for the product. Reading the sales page carefully and understanding the price is your responsibility before you purchase.
- Payment (of the purchase price) may be made various ways – via credit card, Google or Apple pay. All of these payment options are managed by a third party payment gateway called Stripe. All card information is handled over SSL encryption.
- When utilising this payment gateway, you must have familiarised yourself with and agree to be bound by the applicable terms and conditions of use, privacy policy and other relevant legal documentation provided by Stripe/ payment gateway providers.
- Once payment has been confirmed by Nourish with Karina, you will be issued with a receipt to confirm that the payment has been received and Nourish with Karina may record your purchase details for future use.
Fees, Charges, Payment Policy, Terms of Use and Product Access for the Nourishing Kids Membership
Monthly membership Nourishing Kids:
Price AUD $39 / month
Billing frequency: monthly (via Stripe)
Annual membership Nourishing Kids:
Price AUD $390 / year (2 months free)
Billing frequency: annually (via Stripe)
From time to time we may offer introductory promotional pricing. This is only available to new memberships. If you have utilised a free trial or your introductory promotional period has ended, you will not be eligible to receive a similar offer again.
By selecting your membership option and providing your credit card details, you authorise Karina Savage of Nourish with Karina to charge your credit card at the agreed rate for your membership option, one month in advance on an ongoing monthly basis in accordance with our payment policy contained in these terms of use “membership”.
Monthly membership users are billed each month. Yearly memberships are billed the total annual fee from purchase date. All the memberships will automatically renew unless cancelled at least 24 hours prior to the upcoming billing date. There will be no increase your membership price when it renews. Memberships can be managed by logging into your portal and clicking on settings, then updating your account details or by emailing Hello@nourishwithkarina.com.
Once a membership has commenced, no refunds will be provided for any unused portion of the monthly and annual memberships included, unless the annual membership is cancelled within the first month.
No refunds will be provided if you don’t cancel your membership before your next billing date. This is your responsibility.
You also understand that you are responsible for and missed or failed payments due to altered payment information that you do not or have not provided to the payment gateway. Failure to pay does not cancel your membership payment obligation. If we cannot collect your monthly payment, your monthly membership will be cancelled by us and any outstanding balance will be placed on your account.
You are responsible for all outstanding membership balances whether or not you maintain an active membership. Karina Savage, of Nourish with Karina reserves the right to collect any and all payments owing using a third-party debt collection agency.
If you wish to cancel your membership or change your card details, you must do so yourself on the website portal under your settings.
Monthly Membership:
You will have access to the Nourishing Kids Membership whilst you have a current membership that you are paying for. Once your membership is cancelled, you will lose access once the billing date is reached. If you do return to a paid membership, you will once again regain access to the online portal.
Annual Membership:
If you do not renew your annual membership, you will loose access to the live calls and private chat group, but you will still get to have full ongoing access to the Nourishing Kids Program - it is yours to keep for as long as you wish.
Renewal of annual Membership
1 week prior to your annual membership subscription renewal, you will receive an email advising you of the automatic renewal subscription that will take place.
The renewal will take place for the full annual membership rate (without the entry discount).
If you do not wish to proceed, please cancel your subscription within the week prior to the renewal date as outlined in your email, otherwise your renewal to the Nourishing Kids Membership will occur for another 12 months.
Facebook terms and rules (Nourishing Kids Membership Community)
Be kind – we are here to support each other. Always give more than you take
- No customer support questions – please email [email protected] for any admin support to do with the online portal or membership
- No promotions or spam – self promotion and irrelevant links are not allowed
- Respect Privacy – do not screenshot and share any information from the Nourish with Karina community Facebook page. This is final. You will be removed from the group immediately if you are found to breach this.
Acceptance of the Terms
You accept the terms by continuing to use the Nourish with Karina website and it’s resources. You also have the opportunity to accept the terms and conditions during the purchase of a product or program. If you do not agree to the terms and conditions in this document, website, you must cease using our site and services immediately
Your obligations as a Member of Nourishing Kids Community
As a Member, you agree that any information given to Karina Savage during the registration process is accurate, correct and up to date, including credit card details. Once you have completed the registration process, as a member, you are bound by the terms and conditions.
You will use the Purchase Services only for purposes that are permitted by:
- the Terms;
- any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
- you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Purchase Services;
- any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Nourish with Karina if there has been any unauthorised use of your password or email address or any breach of security of which you have become aware;
- Use of content, unless otherwise stated, is for your own personal, non-commercial use. You may not distribute or share content to others, print multiple copies, or use the content for public display or performance without explicit permission.
- you will not use the Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
- you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the services purchased and relationship with Karina Savage, of Nourish with Karina. Appropriate legal action will be taken by Karina of Nourish with Karina for any illegal or unauthorised use of the Website; and
- you acknowledge and agree that any automated use of the Website or its Purchase Services is prohibited.
Privacy
Any information provided to Karina Savage of Nourish with Karina is subject to Nourish with Karina’s privacy policy.
Membership Details are securely held in the Kajabi portal with relevant security provisions and antivirus software.
Facebook privacy:
The Facebook group is an invite only, private group designed for communication and support of it’s members. Outside of this supportive group, please do not privately message or reach out to another member for any reason unless specifically requested/approved by that member.
All comments that are negative in nature about Karina, the Nourish with Karina team or the Nourish with Karina members, will result in your immediate removal from the group and your access to the membership and program revoked. It may also result in legal action.
We may occasionally share screenshots of your posts for social media and marketing purposes to encourage other mums, but your photo and name will always be blocked to remove your identity, unless you provide written permission over email or Instagram to share your results. We value your privacy.
Copyright and Intellectual Property
- The Nourish with Karina Website, the Purchase Services and all related materials and products are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (the 'Content') are owned or controlled for these purposes, and are reserved by Karina Savage of Nourish with Karina or its contributors.
- Karina Savage retains all rights, title and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you:
- the business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright of Nourish with Karina; or
- the right to use or exploit a business name, trading name, domain name, trade mark or industrial design; or
- a system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).
- You may not, without the prior written permission of Karina or the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
General Disclaimer
- You acknowledge that Nourish with Karina does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the Products other than provided for pursuant to these Terms.
- Karina will make every effort to ensure a Product is accurately depicted on the Website, however, you acknowledge that the results from person to person and Karina is not responsible for how your child or family eats or their health.
- Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
- You acknowledge that Karina Savage is not responsible for your results are you understand that there are many factors that influence a child’s nutrition and health.
- Use of the Website, the Purchase Services, and any of the products of Nourish with Karina are at your own risk. They are provided to you on an "as is" and "as available" basis, without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of Nourish with Karina make any express or implied representation or warranty about its Content or any products or Purchase Services (including the products or Purchase Services of Nourish with Karina ) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
- failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
- the accuracy, suitability or currency of any information on the Website, the Purchase Service, or any of its Content related products (including third party material and advertisements on the Website);
- costs incurred as a result of you using the Website, the Purchase Services or any of the Products;
- the Content or operation in respect to links which are provided for the User's convenience;
- any failure to complete a transaction, or any loss arising from e-commerce transacted on the Website; or
- any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.
Limitation of Liability
- Nourish with Karina’s total liability arising out of or in connection with the Purchase Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms or where you have not paid the Purchase Price, then the total liability of Karina Savage of Nourish with Karina is the resupply of information or Purchase Services to you.
- You expressly understand and agree that Karina Savage and her affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
- Karina Savage is not responsible or liable in any manner for any site content (including the Content and Third Party Content) posted on the Website or in connection with the Purchase Services, whether posted or caused by users of the website of Nourish with Karina, by third parties or by any of the Purchase Services offered by Karina Savage
Termination of Contract
- Karina of Nourish with Karina may at any time, terminate the Terms with you if:
- you have breached any provision of the Terms or intend to breach any provision;
- Karina Savage is required to do so by law;
- Nourish with Karina is transitioning to no longer providing the Purchase Services to Users in the country in which you are resident or from which you use the service; or
- the provision of the Purchase Services to you by Karina Savage is no longer commercially viable.
- Subject to local applicable laws, Karina Savage of Nourish with Karina reserves the right to discontinue or cancel your membership to the Website at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Purchase Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Karina Savage or Nourish with karina’s name or reputation or violates the rights of those of another party.
- When the Terms come to an end, all of the legal rights, obligations and liabilities that you and Karina have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.
Indemnity
You agree to indemnify Karina Savage, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
- all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post through the Website;
- any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or
- any breach of the Terms.
Dispute Resolution
- Compulsory:
If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought). - Notice:
A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute. - Resolution:
On receipt of that notice ('Notice') by that other party, the parties to the Terms ('Parties') must: - Within 14 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
- If for any reason whatsoever, 14 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association or his or her nominee;
- The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
- The mediation will be held in Sydney, Australia.
- Confidential
All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence.
Termination of Mediation:
If 3 months have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.
Venue and Jurisdiction
The Purchase Services offered by Karina Savage is based on Sydney Australia. You agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia.
Governing Law
The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
Independent Legal Advice
Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
Severance
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.